Yes. In Lithuania, for orders over €40 (after discounts). In other countries - for orders over €80 (after discounts). More information: Shipping Policy.

We deliver to many countries in the European Union. If you do not see the delivery option, please contact us - we will check the possibilities of delivery to your country. More information: Delivery terms .

We ship orders within 1-2 business days. Orders are usually delivered within 3-5 business days in Lithuania and 5-7 business days in other countries. Delivery may take longer during the holiday season. More information: Delivery terms .

The shipping cost is calculated at the time of ordering and depends on the country and the selected delivery method. More information: Shipping terms .

Yes. When your order is shipped, you will receive a tracking number by email. For more information: Shipping Policy.

If your order has not yet been shipped, please contact us as soon as possible - we will try to change or cancel it. More information: Return Policy .

Please contact us within 48 hours of receiving your order - we will resolve the situation as soon as possible. More information: Return Policy .

You can return the product within 14 calendar days of receiving it. The product must be unused and in its original packaging. More information: Return Policy .

Return shipping costs are paid by the buyer, except in cases where a defective/faulty item is returned. More information: Refund Policy.

We accept payments by credit card (Visa, Mastercard), online banking, and other secure payment methods. Payments are processed through Shopify Payments and Montonio – trusted payment partners.

Enter the discount code in the dedicated field during checkout. Please note that discount offers cannot be combined.

Typically, one discount applies per order unless stated otherwise. If a gift is offered with an order, only the discount will apply when a discount code is used – gifts and discount codes cannot be combined.

You can contact us via e-shop messages (click "Chat"), email at hello@alaushu.com, phone +37061709894, or through the contact form on the website.

We usually respond to inquiries on weekdays from 09:00 - 18:00. We try to be available outside working hours if the inquiry is urgent, so we always respond immediately.